01Request
Capture the service need
Record the customer, route, cargo, timing and commercial context.
- Owner
- Client service
- Record
- Request and parties
Workflows / Request to Invoice
Carry one customer request all the way to a controlled invoice.
NovexaOS keeps the customer, shipment, documents, customs work, delivery evidence, charges and invoice connected as responsibility moves across the business.
One durable operating history from the first commitment to commercial close.
The complete logistics journey
Request to Invoice
01
Request
Capture the service need
02
Plan
Open the accountable job
03
Execute
Coordinate every handoff
04
Close
Approve and invoice the work
Connected workflow
Every stage passes forward responsibility and evidence.
02Plan
Open the accountable job
Create the shipment, assign owners and define the expected workflow.
- Owner
- Operations
- Record
- Job file and assignments
03Execute
Coordinate every handoff
Progress documents, clearance, transport and delivery with visible status.
- Owner
- Operating teams
- Record
- Milestones and documents
04Close
Approve and invoice the work
Finalize charges, confirm responsibility and issue the client invoice.
- Owner
- Finance
- Record
- Charges and invoice
Operational signals
Focus attention where the journey can stall.
The workflow stays useful by showing dependencies, exceptions and ownership alongside the record.
Missing inputs
Surface absent documents or shipment details before the next team depends on them.
Blocked handoffs
Make stalled work and accountable ownership visible to operations.
Commercial readiness
Keep approved services and expenses connected to invoice preparation.
Controls
Progress with clear boundaries.
Stage ownership remains explicit
Critical changes retain a traceable history
Client visibility stays separate from internal work
Connected capabilities
Explore the product behind the journey.
Related workflows
Follow the next operating handoff.
Shipment Execution
Move cargo through owners, milestones, exceptions and operational close.
Explore workflowClient Visibility
Share progress, documents and requests with clear access boundaries.
Explore workflowTransport Handoffs
Coordinate assignments, pickup, transit and delivery milestones.
Explore workflowMap your real operating journey
Bring one request to invoice workflow.
We will walk through responsibilities, handoffs, controls and the information that should stay connected.